View source for Template:LumiGuardian Troubleshooting Added Luminys Cameras

===Step by Step Instructions===

If you have connected Luminys cameras to the LumiGuardian Solar Trailer and they are not showing up in LumiCloud, follow the below steps:
<br><br>
1. Log into the user account that has the LumiGuardian Solar Trailer added to it.
<br>Click on the Device Type option at the top left.
<br>Select '''Solar Trailer'''

[[File:LumiCloudAddingLumiGuardianDevices5.png|1200px]]

2. Select '''Solar Device''' on the left.
<br>Click on '''Settings''' next to the Solar Trailer

[[File:LumiGuardianTroubleshootAddedCameras1.jpg|1200px]]

3. Click on '''Device Management''' at the top

[[File:LumiGuardianTroubleshootAddedCameras2.jpg|1200px]]

4. You will be automatically logged into the Solar Trailer's web interface.
<br>Click on '''Advanced Settings'''

[[File:LumiGuardianTroubleshootAddedCameras3.jpg|1200px]]

5. Click on '''Camera Configuration'''

[[File:LumiGuardianTroubleshootAddedCameras4.jpg|1200px]]

6. Check the list of added cameras at the the bottom. If any of them are not connected properly to the Solar Trailer, they will show a red dot under '''Status'''.
<br>Click on the Pencil Icon under '''Edit''' for one of the Luminys cameras having connection issues.

[[File:LumiGuardianTroubleshootAddedCameras5.jpg|1200px]]

7. Click on the drop-down next to '''Manufacturer'''

[[File:LumiGuardianTroubleshootAddedCameras6.jpg|400px]]

8. Select '''Smart''' for the protocol under '''Manufacturer'''.
<br>Enter the username for the camera in the field next to '''Username'''.
<br>Enter the password for the camera in the field next to '''Password'''.
<br>Click on '''OK''' at the bottom

[[File:LumiGuardianTroubleshootAddedCameras7.jpg|400px]]

9. If the camera is connected correctly, the red dot should change to a green dot under '''Status''' for the camera.
<br>Verify that it says '''Smart''' under '''Manufacturer''' for the camera.
<br>Repeat steps 6-9 for any other Luminys cameras that are having connection issues and the Manufacturer is not set to '''Smart'''

[[File:LumiGuardianTroubleshootAddedCameras8.jpg|1200px]]

10. Click on the Main Menu icon at the top right corner.
<br>Click on '''Advanced Settings'''

[[File:LumiGuardianTroubleshootAddedCameras9.jpg|1200px]]

11. Click on '''System Operation'''

[[File:LumiGuardianTroubleshootAddedCameras10.jpg|1200px]]

12. Click on '''General''' on the left.
<br>Click on the '''Date & Time''' tab at the top

[[File:LumiGuardianTroubleshootAddedCameras11.jpg|1200px]]

13. Check the box next to '''NTP'''.
<br>Enter '''60''' in the field next to '''Interval'''.
<br>Click on '''Apply''' at the bottom

[[File:LumiGuardianTroubleshootAddedCameras12.jpg|1200px]]

14. Once the changes have been saved, you will see '''Operation succeeded''' at the top

[[File:LumiGuardianTroubleshootAddedCameras13.jpg|1200px]]