Techsupport: Created page with "==Step by Step Instructions== 1. Open a web browser and navigate to the LumiCloud Partner Portal.
Enter the partner account email in the '''Email''' field.
Enter the partner account password in the '''Password''' field.
Click on '''Login'''.
Alternatively, if the LumiCloud partner account is linked to a Luminys MVP account, click on '''Luminys MVP Portal''' at the bottom and log into the MVP account 1200px 2. C..."

2025-12-03T23:10:00Z

Created page with "==Step by Step Instructions== 1. Open a web browser and navigate to the LumiCloud Partner Portal. Enter the partner account email in the '''Email''' field. Enter the partner account password in the '''Password''' field. Click on '''Login'''. Alternatively, if the LumiCloud partner account is linked to a Luminys MVP account, click on '''Luminys MVP Portal''' at the bottom and log into the MVP account 1200px 2. C..."

New page

==Step by Step Instructions==
1. Open a web browser and navigate to the LumiCloud Partner Portal.
 Enter the partner account email in the '''Email''' field.
 Enter the partner account password in the '''Password''' field.
 Click on '''Login'''.
 Alternatively, if the LumiCloud partner account is linked to a Luminys MVP account, click on '''Luminys MVP Portal''' at the bottom and log into the MVP account

[[File:LumiCloudUserAccountCreation1.png|1200px]]

2. Click on '''Customer''' on the left to expand it.
 Click on '''Customer Management''' underneath that

[[File:LumiCloudUserAccountCreation2.png|1200px]]

3. Click on '''Add''' on the right

[[File:LumiCloudUserAccountCreation3.png|1200px]]

4. Click on the drop down under '''Region/Country''', then select the country that the user is located in.
 Enter the user's email address in the '''Account''' field.
 Enter the user's name in the '''Name''' field.
 Enter the user's physical address in the '''Address''' field.
 Optionally, enter the user's phone number in the '''Contact''' field.
 Click on '''Confirm''' at the bottom

[[File:LumiCloudUserAccountCreation4.png|600px]]

5. You will see the newly added user at the top of the list.
 Click on '''Link''' under '''Operation''' next to the user's account in the list

[[File:LumiCloudUserAccountCreation5.png|1200px]]

6. A new tab will be opened in your web browser with the LumiCloud User Portal, and you will be automatically logged into the user's account.
 A pop-up will appear warning you that the user account needs to have the Ogranization Information completed to proceed with setup.
 Click on '''Confirm'''

[[File:LumiCloudUserAccountCreation6.png|1200px]]

7. You will be brought to the Enterprise tab of the Settings page.
 Click on '''Edit'''

[[File:LumiCloudUserAccountCreation7.png|1200px]]

8. Enter the name of the Organization or Company in the '''Organization Name''' field.
 Enter the name of the city that the Organization or Company is located in the '''City''' field.
 Optionally, you can add any of the following in the appropriate fields:
* Physical Address in the '''Address''' field
* Number of Employees from the '''Employee Size''' dropdown
* Website Address in the '''Website''' field
* Phone Number in the '''Phone''' field
* Any additional information in the '''Profile''' field
Click on '''Save''' at the bottom

[[File:LumiCloudUserAccountCreation8.png|1200px]]

9. Click on '''Confirm'''

[[File:LumiCloudUserAccountCreation9.png|400px]]

10. When you are done making changes to the user's account, click on '''Complete Installation''' at the top

[[File:LumiCloudUserAccountCreation10.png|1200px]]

11. Enter the user's email in the '''Confirm Email''' field
 Then click '''Confirm'''

[[File:LumiCloudUserAccountCreation11.png|500px]]

Template:LumiCloud User Account Creation via Partner Portal - Revision history