Template:LumiGuardian Troubleshooting Added Luminys Cameras - Revision history

Techsupport: /* Step by Step Instructions */

2026-07-17T22:12:22Z

Step by Step Instructions

← Older revision		Revision as of 15:12, 17 July 2026
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	[[File:LumiGuardianTroubleshootAddedCameras_260717_6.png\|1200px\|link=]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_6.png\|1200px\|link=]]

	10. ~~Click on~~ the ~~Main Menu icon at the top right corner~~.		10. From the current screen, navigate to System <span style = "color:red">(1)</span> > General <span style = "color:green">(2)</span> > Date Settings <span style = "color:yellow; background:black">(3)</span>.
	<br>Click on '''Advanced Settings'''		<br>Click on '''Advanced Settings'''

	[[File:~~LumiGuardianTroubleshootAddedCameras9~~.~~jpg~~\|1200px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_7.png\|1200px\|link=]]

	11~~. Click on '''System Operation'''~~		11. Check the box next to '''NTP'''.
			<br>Enter '''60''' in the field next to '''Update Cycle'''.
	~~[[File:LumiGuardianTroubleshootAddedCameras10.jpg\|1200px]]~~

	~~12. Click on '''General''' on the left.~~
	~~<br>Click on the '''Date & Time''' tab at the top~~

	~~[[File:LumiGuardianTroubleshootAddedCameras11.jpg\|1200px]]~~

	13. Check the box next to '''NTP'''.
	<br>Enter '''60''' in the field next to '''~~Interval~~'''.
	<br>Click on '''Apply''' at the bottom		<br>Click on '''Apply''' at the bottom

	[[File:~~LumiGuardianTroubleshootAddedCameras12~~.~~jpg~~\|1200px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_8.png\|1200px\|link=]]

	14. Once the changes have been saved, you will see '''Operation succeeded''' at the top		12. Once the changes have been saved, you will see '''Operation succeeded''' at the top

	[[File:~~LumiGuardianTroubleshootAddedCameras13~~.~~jpg~~\|1200px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_9.png\|1200px\|link=]]

Techsupport: /* Step by Step Instructions */

2026-07-17T18:46:54Z

Step by Step Instructions

← Older revision		Revision as of 11:46, 17 July 2026
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	[[File:LumiGuardianTroubleshootAddedCameras_260717_2.png\|1200px\|link=]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_2.png\|1200px\|link=]]

	6. Check the list of added cameras ~~at the the bottom~~. If any of them are not connected properly to the Solar Trailer, they will show a red dot under '''Status'''.		6. Check the list of added cameras. If any of them are not connected properly to the Solar Trailer, they will show a red dot under '''Status'''<span style = "color:red">(1)</span>.
	<br>Click on the Pencil Icon under '''Edit''' for one of the Luminys cameras having connection issues.		<br>Click on the Pencil Icon <span style = "color:green">(2)</span>under '''Edit''' for one of the Luminys cameras having connection issues.

	[[File:~~LumiGuardianTroubleshootAddedCameras5~~.~~jpg~~\|1200px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_3.png\|1200px\|link=]]

	7. Click on the drop-down next to '''~~Manufacturer~~'''		7. Click on the drop-down next to '''Protocol'''

	[[File:~~LumiGuardianTroubleshootAddedCameras6~~.~~jpg~~\|400px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_4.png\|400px\|link=]]

	8. Select '''~~Smart~~''' for the protocol under '''~~Manufacturer~~'''.		8. Select '''Private''' for the protocol under '''Protocol'''.
	<br>Enter the username for the camera in the field next to '''Username'''.		<br>Enter the username for the camera in the field next to '''Username'''.
	<br>Enter the password for the camera in the field next to '''Password'''.		<br>Enter the password for the camera in the field next to '''Password'''.
	<br>Click on '''OK''' at the bottom		<br>Click on '''OK''' at the bottom

	[[File:~~LumiGuardianTroubleshootAddedCameras7~~.~~jpg~~\|400px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_5.png\|400px\|link=]]

	9. If the camera is connected correctly, the red dot should change to a green dot under '''Status''' for the camera.		9. If the camera is connected correctly, the red dot should change to a green dot under '''Status''' for the camera.
	<br>Verify that it says '''~~Smart~~''' under '''~~Manufacturer~~''' for the camera.		<br>Verify that it says '''Private''' under '''Protocol''' for the camera.
	<br>Repeat steps 6-9 for any other Luminys cameras that are having connection issues and the Manufacturer is not set to '''Smart'''		<br>Repeat steps 6-9 for any other Luminys cameras that are having connection issues and the Manufacturer is not set to '''Smart'''

	[[File:~~LumiGuardianTroubleshootAddedCameras8~~.~~jpg~~\|1200px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_6.png\|1200px\|link=]]

	10. Click on the Main Menu icon at the top right corner.		10. Click on the Main Menu icon at the top right corner.

Techsupport: /* Step by Step Instructions */

2026-07-17T17:39:13Z

Step by Step Instructions

← Older revision		Revision as of 10:39, 17 July 2026
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	[[File:LumiGuardianTroubleshootAddedCameras_260717_1.png\|1200px\|link=]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_1.png\|1200px\|link=]]

	5. Click on '''Camera ~~Configuration~~'''		5. Click on '''Camera Registration''' on the left panel.

	[[File:~~LumiGuardianTroubleshootAddedCameras4~~.~~jpg~~\|1200px]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_2.png\|1200px\|link=]]

	6. Check the list of added cameras at the the bottom. If any of them are not connected properly to the Solar Trailer, they will show a red dot under '''Status'''.		6. Check the list of added cameras at the the bottom. If any of them are not connected properly to the Solar Trailer, they will show a red dot under '''Status'''.

Techsupport: /* Step by Step Instructions */

2026-07-17T17:32:49Z

Step by Step Instructions

← Older revision		Revision as of 10:32, 17 July 2026
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	<br>Click on '''Camera'''		<br>Click on '''Camera'''

	[[File:~~LumiGuardianTroubleshootAddedCameras3~~.~~jpg~~\|1200px\|link=]]		[[File:LumiGuardianTroubleshootAddedCameras_260717_1.png\|1200px\|link=]]

	5. Click on '''Camera Configuration'''		5. Click on '''Camera Configuration'''

Techsupport: /* Step by Step Instructions */

2026-07-17T17:22:09Z

Step by Step Instructions

← Older revision		Revision as of 10:22, 17 July 2026
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	4. You will be automatically logged into the Solar Trailer's web interface.		4. You will be automatically logged into the Solar Trailer's web interface.
	<br>Click on '''~~Advanced Settings~~'''		<br>Click on '''Camera'''

	[[File:LumiGuardianTroubleshootAddedCameras3.jpg\|1200px]]		[[File:LumiGuardianTroubleshootAddedCameras3.jpg\|1200px\|link=]]

	5. Click on '''Camera Configuration'''		5. Click on '''Camera Configuration'''

Techsupport: Created page with "===Step by Step Instructions=== If you have connected Luminys cameras to the LumiGuardian Solar Trailer and they are not showing up in LumiCloud, follow the below steps:

1. Log into the user account that has the LumiGuardian Solar Trailer added to it.
Click on the Device Type option at the top left.
Select '''Solar Trailer''' 1200px 2. Select '''Solar Device''' on the left.
Click on '''Settings''' n..."

2025-12-04T00:30:15Z

Created page with "===Step by Step Instructions=== If you have connected Luminys cameras to the LumiGuardian Solar Trailer and they are not showing up in LumiCloud, follow the below steps: 1. Log into the user account that has the LumiGuardian Solar Trailer added to it. Click on the Device Type option at the top left. Select '''Solar Trailer''' 1200px 2. Select '''Solar Device''' on the left. Click on '''Settings''' n..."

New page

===Step by Step Instructions===

If you have connected Luminys cameras to the LumiGuardian Solar Trailer and they are not showing up in LumiCloud, follow the below steps:
 
1. Log into the user account that has the LumiGuardian Solar Trailer added to it.
 Click on the Device Type option at the top left.
 Select '''Solar Trailer'''

[[File:LumiCloudAddingLumiGuardianDevices5.png|1200px]]

2. Select '''Solar Device''' on the left.
 Click on '''Settings''' next to the Solar Trailer

[[File:LumiGuardianTroubleshootAddedCameras1.jpg|1200px]]

3. Click on '''Device Management''' at the top

[[File:LumiGuardianTroubleshootAddedCameras2.jpg|1200px]]

4. You will be automatically logged into the Solar Trailer's web interface.
 Click on '''Advanced Settings'''

[[File:LumiGuardianTroubleshootAddedCameras3.jpg|1200px]]

5. Click on '''Camera Configuration'''

[[File:LumiGuardianTroubleshootAddedCameras4.jpg|1200px]]

6. Check the list of added cameras at the the bottom. If any of them are not connected properly to the Solar Trailer, they will show a red dot under '''Status'''.
 Click on the Pencil Icon under '''Edit''' for one of the Luminys cameras having connection issues.

[[File:LumiGuardianTroubleshootAddedCameras5.jpg|1200px]]

7. Click on the drop-down next to '''Manufacturer'''

[[File:LumiGuardianTroubleshootAddedCameras6.jpg|400px]]

8. Select '''Smart''' for the protocol under '''Manufacturer'''.
 Enter the username for the camera in the field next to '''Username'''.
 Enter the password for the camera in the field next to '''Password'''.
 Click on '''OK''' at the bottom

[[File:LumiGuardianTroubleshootAddedCameras7.jpg|400px]]

9. If the camera is connected correctly, the red dot should change to a green dot under '''Status''' for the camera.
 Verify that it says '''Smart''' under '''Manufacturer''' for the camera.
 Repeat steps 6-9 for any other Luminys cameras that are having connection issues and the Manufacturer is not set to '''Smart'''

[[File:LumiGuardianTroubleshootAddedCameras8.jpg|1200px]]

10. Click on the Main Menu icon at the top right corner.
 Click on '''Advanced Settings'''

[[File:LumiGuardianTroubleshootAddedCameras9.jpg|1200px]]

11. Click on '''System Operation'''

[[File:LumiGuardianTroubleshootAddedCameras10.jpg|1200px]]

12. Click on '''General''' on the left.
 Click on the '''Date & Time''' tab at the top

[[File:LumiGuardianTroubleshootAddedCameras11.jpg|1200px]]

13. Check the box next to '''NTP'''.
 Enter '''60''' in the field next to '''Interval'''.
 Click on '''Apply''' at the bottom

[[File:LumiGuardianTroubleshootAddedCameras12.jpg|1200px]]

14. Once the changes have been saved, you will see '''Operation succeeded''' at the top

[[File:LumiGuardianTroubleshootAddedCameras13.jpg|1200px]]