LumiGuardian/LumiGuardian Initial Setup

LumiGuardian Inital Setup

Description

This article will cover:

• How to physically setup LumiGuardian
• How to create a LumiCloud User Account via the LumiCloud Partner Portal
• How to complete the setup process for a new LumiCloud User Account
• How a LumiCloud Partner Account can add a LumiGuardian device to a LumiCloud User Account
• How to allocate licenses via the LumiCloud Partner Portal

Prerequisites

• A computer with a web browser
• LumiCloud Partner Account setup
• A LumiGuardian Device
• LumiCloud Solar Trailer License
• LumiCloud 4G Data License

Purchasing Information (Talk to a Sales Rep for more information):

Model	Description
TG-113A	LumiGuardian Solar Security Trailer (without cameras)
LCL-ST4	LumiCloud Solar Trailer License (Max 4 Channels)
TG-113A-S	Ground Shipping
LCL-DATA10GU	LumiCloud 4G Data 10GB (USA Only)
LCL-DATA100GU	LumiCloud 4G Data 100GB (USA Only)
LCL-DATA200GU	LumiCloud 4G Data 200GB (USA Only)
LCL-DATA10GC	LumiCloud 4G Data 10GB (Canada Only)
LCL-DATA100GC	LumiCloud 4G Data 100GB (Canada Only)
LCL-DATA200GC	LumiCloud 4G Data 200GB (Canada Only)

Quick Links

Part 1: Physical Setup
Part 2: LumiCloud User Account Creation via Partner Portal
Part 3: LumiCloud User Account Setup
Part 4: Adding LumiGuardian Devices to a LumiCloud User Account via Partner Portal
Part 5: LumiGuardian - Allocate Licenses in the Partner Portal
Part 6: Troubleshooting Added Luminys Cameras

Step by Step Instructions

1. Unlock the support access with the attached keys and remove it from the support.

2. Pull out and hold the hook-like metal bolt and turn the support clockwise until the bolt can reach the hole on the other side and lock in place. Then release the bolt.

3. Pull out the curved pin, then remove the metal bolt to unlock the support.

4. Once unlocked, pull out the support and lock it again with the metal bolt and curved pin.

5. Rotate the hand crank clockwise to raise the LumiGuardian trailer and secure it in place.

6. Store the hand crank. Then replace the yellow support access and lock it back into position with the keys.

7. Repeat Steps 1 - 6 for the other 3 support arms.

8. Unlock the curved pin from the tow arm and remove the metal bolt. Lift the tow arm and stabilize it in place. Once it's stabilized, re-secure it with the metal bolt and curved pin.

9. To lift the wheel, pull and hold the metal handle out while raising the wheel. Once the wheel is lifted, release the handle to allow it to fall back into the lock mechanism.

10. Pull down the black cover on the lockbox to reveal the keypad.

11. Set the dials to the default key code of 0000. To unlock the lockbox, use one hand to pull down the left black handle and the other hand to pull the bottom black cover outward. Inside are the 3 keys for the storage box, electrical box, support access, and control box.

12. Unlock the storage box using the silver metal key. Pull and hold the metal handle outward with one hand, while using the other hand to lift the plastic black handle upward to open the storage box.

13. Remove all the equipment from the storage box and verify the contents: 1 Control Box, 2 Analog Speakers, 1 Floodlight, 2 Speaker Mounts, 1 Silver Hand Crank, 1 Yellow Hand Crank, 2 Steel Cables, 1 Towing Power Connector, 1 Bag of 2 Small Silver Keys, 1 Bag or 4 Black Plastic Screw Knobs, 1 Bag of 24 Hex Screws, 1 Bag of 4 Sets of Ethernet Waterproofing Connectors.

14. Detach one of the stabilizing cables by holding onto the o-ring screw while twisting the rectangular connector counter-clockwise. Remove the hook screw at the top. Then detach the carabiner at the bottom of the cable and stow them in the storage box.

15. Repeat the process for the 3 other stabilizing cables.

16. Locate and retrieve the silver hand crank with the black handle.

17. Attach the silver hand crank with the black handle to solar panel support and rotate it clockwise to adjust the solar panel. Continue until it’s at the desired angle. Do not raise it past 50 degrees from horizontal.

18. Press and hold down on the blue lever at the base of one side of the solar panel. Pull one of the side solar panels outward until it’s fully extended. Repeat on the other side solar panel.

19. Locate and retrieve the control box.

20. Unscrew the O-Nut from the bolt on the base of the control box.

21. Remove the bolt from the base of the control box via the O Ring.

22. Place the base of the Control Box on top of the Mast in whatever direction you prefer.

23. Slide the O Ring Bolt through the holes on both sides of the control box base and mast.

24. Secure the O Ring Bolt with the O Ring Nut.

25. Remove the plastic covers of the power ports on the bottom of the Controller Box.

26. Connect the Black power connector, attached to the black power cable on the side of the mast, to the port with the yellow cover. Make sure it locks in place.

27. Connect the Silver power connector, attached to the black power cable on the side of the mast, to the port with the black cover. Twist the end to lock it in place.

28. Unscrew the black knob screw on one of the camera mounts on the controller box.

29. Push up and then pull out the camera mounting plate to remove it from the controller box.

30. Locate and retrieve the bag of Ethernet waterproofing covers.

31. Put the plastic waterproof nut over the ethernet cable on the controller box.

32. Place the rubber waterproof apron over the ethernet cable and slide it into the plastic waterproof nut.

33. Put the plastic waterproof connector over the ethernet cable. Then slide it into the plastic waterproof nut and twist it to lock it in place.

34. Put the rubber O ring over the ethernet cable and slide it into the plastic waterproof connector.

35. Take the camera’s pigtail and side it through the opening in the mounting plate.

36. Locate and retrieve the bag of hex screws.

37. Put a screw through the hole on the camera’s mount and then through the mounting plate. Screw the hex screw in place. Repeat on the 3 other holes on the camera’s mount and the mounting plate.

38. Connect the end of the ethernet cable on the control box to the port on the pigtail of the camera. Then push the waterproof connector over the port and twist it to lock it in place.

39. Slide the mounting plate back onto the control box and screw the black knob screw back on to secure it.

40. Repeat the process for up to 3 other cameras.

41. Locate and retrieve one of the analog speakers, one of the speaker mounting plates, and the bag of hex screws.

42. Put 3 hex screws through the holes on the speaker’s angle arm and then through the mounting plate. Screw all 3 screws until they are secure.

43. Unscrew the black knob screw on one of the speaker mounts on the controller box.

44. Place the speaker mount on the controller box and screw the black knob screw back on to secure it.

45. Remove the covers on the audio and power connectors on the controller box.

46. Plug the audio input cable of the speaker into the audio output port on the controller box. Plug the power cable on the speaker into the power connector on the controller box.
Note: Ensure all connections are applied with waterproof electrical tape.

47. Repeat the process for the other speaker.

48. Unscrew the black knob screw on the flood light mount on the controller box.

49. Locate and retrieve the pre-mounted floodlight.

50. Place the floodlight on the controller box. Then screw the black knob screw back onto the controller box to secure the floodlight. Remove the cover on the power connector on the controller box.

51. Plug the power cable on the floodlight into the power connector on the controller box.
Note: Ensure all connections are applied with waterproof electrical tape.

52. Locate and retrieve the steel cables.

53. Unspool the steel cables. Then connect the single carabiner on one end of one of the cables to one of the supports on the side of the LumiGuardian trailer nearest to the control box.

54. Connect one of the two carabiners on the other end of the steel cable to the carabiner on the mast closest to the support, and the other carabiner to the bottom of the control box.

55. Repeat this process for the other support on the other side of the control box.

56. Locate and retrieve the silver hand crank with the red handle. Place it on the crank connector on the mast, ensuring it fits properly on the silver metal connector. Tighten the hex screw built into the crank handle to secure it.

57. Crank the silver hand crank with the red handle clockwise to raise the mast. Stop when the red line appears on the mast. Do not crank past that point.

58. Use the small silver key from the lockbox to unlock the electrical box. Pull and hold the metal handle outward with one hand, while using the other hand to lift the plastic black handle upward to open the electrical box. Then locate the power switches.

59. Set the Power Mode via the Power Switches:

• To set to Normal Mode (Charging via the Solar Panels and running power to the Controller Box), turn on switches QF1, QF2, and QF3; keep QF4 in the off position.
• To set to Charging Mode (Charging the battery via the Solar Panels, with the Controller Box off), turn on switches QF1, QF2, and QF4; keep QF3 in the off position.

Note: Make sure to turn the switches on in order from left to right. Also, do not constantly turn the switches on and off; it could cause damage to the circuit breakers.

Close the cover to the electrical box.

Normal Mode

Charging Mode

60. Setup is complete.

Optional: Charging Mode via Power Cable

Note: Charging via power cable should only be performed if there is little to no light available to charge via the solar panels. LumiGuardian will prioritize charging via only one power source (Solar Panel or Power Cable) based on whichever is inputting more wattage into the system. When there is enough light available, LumiGuardian will charge faster via solar panel.

1. Using a C13 power cable (not included) you can charge the LumiGuardian trailer via power from a wall plug.

2. Open the cover on the power port on the side of the electrical box.

3. Connect the power cable to the power port and then plug it into a wall socket or surge protector.

4. Use the small silver key from the lockbox to unlock the electrical box. Pull on the handle to open the electrical box. Then locate the power supply box.

5. Turn the AC Input switch to the On position.

6. Locate the power switches

7. Turn on switches QF1, QF2, and QF4; keep QF3 in the off position.

Note: Make sure to turn the switches on in order from left to right. Also, do not constantly turn the switches on and off; it could cause damage to the circuit breakers.

Close the cover to the electrical box.

Charging Mode

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Step by Step Instructions

1. Open a web browser and navigate to the LumiCloud Partner Portal.
Enter the partner account email in the Email field.
Enter the partner account password in the Password field.
Click on Login.
Alternatively, if the LumiCloud partner account is linked to a Luminys MVP account, click on Luminys MVP Portal at the bottom and log into the MVP account

2. Click on Customer on the left to expand it.
Click on Customer Management underneath that

3. Click on Add on the right

4. Click on the drop down under Region/Country, then select the country that the user is located in.
Enter the user's email address in the Account field.
Enter the user's name in the Name field.
Enter the user's physical address in the Address field.
Optionally, enter the user's phone number in the Contact field.
Click on Confirm at the bottom

5. You will see the newly added user at the top of the list.
Click on Link under Operation next to the user's account in the list

6. A new tab will be opened in your web browser with the LumiCloud User Portal, and you will be automatically logged into the user's account.
A pop-up will appear warning you that the user account needs to have the Ogranization Information completed to proceed with setup.
Click on Confirm

7. You will be brought to the Enterprise tab of the Settings page.
Click on Edit

8. Enter the name of the Organization or Company in the Organization Name field.
Enter the name of the city that the Organization or Company is located in the City field.
Optionally, you can add any of the following in the appropriate fields:

• Physical Address in the Address field
• Number of Employees from the Employee Size dropdown
• Website Address in the Website field
• Phone Number in the Phone field
• Any additional information in the Profile field

Click on Save at the bottom

9. Click on Confirm

10. When you are done making changes to the user's account, click on Complete Installation at the top

11. Enter the user's email in the Confirm Email field
Then click Confirm

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Step by Step Instructions

1. Open the email you recieved after your LumiCloud Managing Partner created your account.
Click on Consent

2. The LumiCloud User Portal will open up in your web browser and you will be presented with the Account Activation page.
Enter a password to be created for your account in the Password field.
Enter the same password again in the Confirm Password field.
Click on Next

3. Enter your email address associated with your LumiCloud User Account in the User Account field.
Enter the password you just setup in the Password field.
Click on Enter

4. Read and scroll through the Service Agreement.
Click on Next at the bottom

5. Read and scroll through the Privacy Policy.
Click on Accept at the bottom

6. You will be logged into your account on the Dashboard page.
Your user account is now set up

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Step by Step Instructions

1. Open a web browser and log in to the LumiCloud Partner Portal.
Click on Customer on the left to expand it.
Click on Customer Management underneath that.
Click on Obtain Authorization next to the user's account you want to add a LumiGuardian device to

2. Select either 1 hour, 4 hours, or 24 hours for the amount of time your partner account will have access to the user's account.
Enter any comments you want, that the user will see when they get this request for access, in the with comments box.
Click on Share Now

3. The user who owns the account will need to log into their account in a web browser.
Once they are logged in, they will be presented with the request for the partner to gain temporary access to their account.
The user will need to click on Consent to authorize that access

4. Back in the LumiCloud Partner Portal, in the Customer Management section, the Obtain Authorization option should change to a Link option.
If it does not change automatically, reload the page.
Click on Link under Operation for that user

5. You will be automatically logged into the user's account.
Click on the Device Type option at the top left.
Select Solar Trailer

6. Click on Solar Device on the left.
Click on Add Device at the top

7. Enter the Serial Number of the LumiGuardian device you want to add to this user account in the Device SN field.
Enter a name for the LumiGuardian device in the Device Name field.
Click on Next

8. Enter the password of the LumiGuardian device in the Password field. If the device has not been intialized, you will be creating the password here.
Click on the drop-down next to Time Zone and select the appropriate timezone for the region the device is located in.
Click on Advance Setting

9. Check the Enable box next to DST if the region the LumiGuardian device is located in observes Daylight Savings Time.
Adjust the Date and Time that Daylight Savings Time starts next to Start Time.
Adjust the Date and Time that Daylight Savings Time ends next to End Time.
Check the Sync Cloud box next to System Time if you want the LumiCloud servers to regularly synchronize the time with the device

10. The settings will be saved and it will say Successful Added.
Click on OK

11. The newly added LumiGuardian device will now be in the device list and will have a Green circle to show it is online

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Part 5: LumiGuardian - Allocate Licenses in the Partner Portal

Step by Step Instructions

1. After receiving the license key, log in to the partner portal and navigate to "My Orders." Select "Redeem," enter the license key, and click "Confirm."

2. Once redeemed, the license appears under the "Order List."

3. To allocate licenses, go to "License Allocation." Licenses can be assigned in two ways: dealers can apply the license directly to a device, or the license can be assigned to an end user for application.

The first method involves assigning the license to an end user. Select the user from the drop-down list, adjust the license quantity, and click "Allocate."

The available license count updates accordingly, reflecting the deducted amount.

The second method involves dealers applying the license directly to a device.

4. To verify license application, select "Details."

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Part 6: Troubleshooting Added Luminys Cameras

Step by Step Instructions

If you have connected Luminys cameras to the LumiGuardian Solar Trailer and they are not showing up in LumiCloud, follow the below steps:

1. Log into the user account that has the LumiGuardian Solar Trailer added to it.
Click on the Device Type option at the top left.
Select Solar Trailer

2. Select Solar Device on the left.
Click on Settings next to the Solar Trailer

3. Click on Device Management at the top

4. You will be automatically logged into the Solar Trailer's web interface.
Click on Advanced Settings

5. Click on Camera Configuration

6. Check the list of added cameras at the the bottom. If any of them are not connected properly to the Solar Trailer, they will show a red dot under Status.
Click on the Pencil Icon under Edit for one of the Luminys cameras having connection issues.

7. Click on the drop-down next to Manufacturer

8. Select Smart for the protocol under Manufacturer.
Enter the username for the camera in the field next to Username.
Enter the password for the camera in the field next to Password.
Click on OK at the bottom

9. If the camera is connected correctly, the red dot should change to a green dot under Status for the camera.
Verify that it says Smart under Manufacturer for the camera.
Repeat steps 6-9 for any other Luminys cameras that are having connection issues and the Manufacturer is not set to Smart

10. Click on the Main Menu icon at the top right corner.
Click on Advanced Settings

11. Click on System Operation

12. Click on General on the left.
Click on the Date & Time tab at the top

13. Check the box next to NTP.
Enter 60 in the field next to Interval.
Click on Apply at the bottom

14. Once the changes have been saved, you will see Operation succeeded at the top