LumiCloud/Link User Account To Dealer Portal: Difference between revisions
Techsupport (talk | contribs) Created page with "<div class="lm-banner">File:LuminysMainPageBanner2.png</div> =<div class="center">How To Link A User Account To Dealer Portal</div>= ==Description== If you created your account without going through a dealer, this document will show you how to link your account to a dealer portal. An example of why you may want to do this is to add licenses to your product. ==Prerequisites== *Access to Luminys user portal via web browser: https://webapp.lumicloud.com/ ==Steps== 1..." |
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1. To get started, you will want to login to your end user portal. | 1. To get started, you will want to login to your end user portal. | ||
[[File:Link_user_to_partner_portal1.png]] | [[File:Link_user_to_partner_portal1.png|1000px|link=Link_user_to_partner_portal1.png]] | ||
2. Once you log into you portal, click on your email address in the top left and then choose the my account option. | 2. Once you log into you portal, click on your email address in the top left and then choose the my account option. | ||
[[File:Link_user_to_partner_portal2.png]] | [[File:Link_user_to_partner_portal2.png|1000px|link=Link_user_to_partner_portal2.png]] | ||
3. After choosing my account, you will see some additional information about your account. The setting we are interested in is the “Relevancy” option beside where it says Installer. Go ahead and click on relevancy. | 3. After choosing my account, you will see some additional information about your account. The setting we are interested in is the “Relevancy” option beside where it says Installer. Go ahead and click on relevancy. | ||
[[File:Link_user_to_partner_portal3.png]] | [[File:Link_user_to_partner_portal3.png|1000px|link=Link_user_to_partner_portal3.png]] | ||
4. After clicking on the relevancy option it will bring up the option to link a dealers account. You will need to gather the installers email address that they used to set up their partner portal. Input their email address and click confirm. | 4. After clicking on the relevancy option it will bring up the option to link a dealers account. You will need to gather the installers email address that they used to set up their partner portal. Input their email address and click confirm. | ||
[[File:Link_user_to_partner_portal4.png]] | [[File:Link_user_to_partner_portal4.png|1000px|link=Link_user_to_partner_portal4.png]] | ||
5. After clicking on confirm, you should see a successful prompt pop up along the top as well you should now see the installers email on the right side. | 5. After clicking on confirm, you should see a successful prompt pop up along the top as well you should now see the installers email on the right side. | ||
[[File:Link_user_to_partner_portal5.png]] | [[File:Link_user_to_partner_portal5.png|1000px|link=Link_user_to_partner_portal5.png]] | ||
Latest revision as of 11:21, 12 June 2025
How To Link A User Account To Dealer Portal
Description
If you created your account without going through a dealer, this document will show you how to link your account to a dealer portal. An example of why you may want to do this is to add licenses to your product.
Prerequisites
- Access to Luminys user portal via web browser: https://webapp.lumicloud.com/
Steps
1. To get started, you will want to login to your end user portal.
2. Once you log into you portal, click on your email address in the top left and then choose the my account option.
3. After choosing my account, you will see some additional information about your account. The setting we are interested in is the “Relevancy” option beside where it says Installer. Go ahead and click on relevancy.
4. After clicking on the relevancy option it will bring up the option to link a dealers account. You will need to gather the installers email address that they used to set up their partner portal. Input their email address and click confirm.
5. After clicking on confirm, you should see a successful prompt pop up along the top as well you should now see the installers email on the right side.
