LumiCenter/Blue Screens on Some PCs After Installing LumiCenter

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Revision as of 12:05, 17 December 2024 by Techsupport (talk | contribs) (Created page with "<div class="lm-banner">File:LuminysMainPageBanner2.png</div> = <div class="center">Blue Screens on Some PCs After Installing LumiCenter</div> = <span style=color:black;font-style:italic;font-weight:bold>Issue</span>: Some computers/servers exhibit a blue screen after LumiCenter is installed. <span style=color:black;font-style:italic;font-weight:bold>Recommendation</span>: The cause has been traced to an optional Guardant driver installation associated with externa...")
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Blue Screens on Some PCs After Installing LumiCenter

Issue: Some computers/servers exhibit a blue screen after LumiCenter is installed.

Recommendation: The cause has been traced to an optional Guardant driver installation associated with external USB devices. Currently, this driver is not required for LumiCenter, and selecting it during installation may lead to compatibility issues on some Windows systems. While the development team is exploring solutions to address this matter, we strongly recommend that users do not install the Guardant driver at this time.