LumiCloud/Allocate Licenses to a User via LumiPartner Mobile App

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Allocate Licenses Using LumiPartner Mobile App

Description

This tutorial will go over how to allocate licenses to end user devices or to end user accounts using the LumiPartner mobile app.
If you chose to assign a license to the users account, the end user will need to assign the license to the device on their own. See here for instructions on how the end user can apply licenses to their devices: Coming Soon

Prerequisites

  • LumiPartner Account
  • LumiPartner Mobile App
  • Purchased License(s)

Assign To a Users Device

1. The first step will be to open up the LumiPartner app and log in. Once logged in, the first place you want to go to is LicenseMgmt along the bottom.

2. Once in the license management page, you will want to scroll through to find the license you want to add. You will notice each license has 2 options. Allocate to Device as well as Allocate to the user. We will go through both options in this document. Allocate to Device allows you to do all of the work for the customer, which means when you use this option, you will need to choose the customer first, then the device you want to add the license to. If you choose the Allocate to User option, then for this we will only choose which customer to add it to, but then the customer will need to log into their account to apply the license to whatever device they want to. Let’s start by choosing “Allocate to Device”.

3. On the next screen, you will be brought to a drop down to choose the customer. Click the drop down and it will bring up a list of the customers at the bottom, choose the customer and click Apply.

4. After clicking Apply, it will put the customer you want to use into the top drop down and now you can click Next.

5. After clicking the next option, it will bring you to the Allocate to Device page. In this case we only have the one device listed, but if you had multiple devices, make sure to locate the correct device, put a dot in the radial for the correct device and then click Next.

6. After clicking next, it will now have you select the channel you want to apply it to, the license we are working with for this document is a single channel license, if you have only 1 license, you can only select one channel, if you have multiple single channel licenses you can choose multiple channels. For this we are choosing channel 3, then we will click on Allocate.

7. After clicking Allocate, you should be brought to the screen that confirms that it was allocated successfully. Press OK to finish. This concludes how to add directly to a device, next we will show how to add to a customers account and then how they would apply the license.


Assign To a User

1. Open up the LumiPartner app and log in. Once logged in, select the LicenseMgmt tab at the bottom. Locate the license you wish to assign, and select Allocate to User.

2. This will then bring you to the page to choose the user account you would like to allocate to. Click the drop down which will bring up the list of customers at the bottom. Choose the customer from the list then click Search.

3. Now you will have the option to specify how many licenses you want to apply to the user account if you have multiple licenses. After you select the amount you want to provide click on allocate at the bottom.

4. Like before you will be presented with a screen to confirm that the license was successfully allocated.

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