Troubleshooting Added Luminys Cameras

Step by Step Instructions

If you have connected Luminys cameras to the LumiGuardian Solar Trailer and they are not showing up in LumiCloud, follow the below steps:

1. Log into the user account that has the LumiGuardian Solar Trailer added to it.
Click on the Device Type option at the top left.
Select Solar Trailer

2. Select Solar Device on the left.
Click on Settings next to the Solar Trailer

3. Click on Device Management at the top

4. You will be automatically logged into the Solar Trailer's web interface.
Click on Advanced Settings

5. Click on Camera Configuration

6. Check the list of added cameras at the the bottom. If any of them are not connected properly to the Solar Trailer, they will show a red dot under Status.
Click on the Pencil Icon under Edit for one of the Luminys cameras having connection issues.

7. Click on the drop-down next to Manufacturer

8. Select Smart for the protocol under Manufacturer.
Enter the username for the camera in the field next to Username.
Enter the password for the camera in the field next to Password.
Click on OK at the bottom

9. If the camera is connected correctly, the red dot should change to a green dot under Status for the camera.
Verify that it says Smart under Manufacturer for the camera.
Repeat steps 6-9 for any other Luminys cameras that are having connection issues and the Manufacturer is not set to Smart